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| Accruals |
Identify booking related costs still expected
Identify un-invoiced bookings
Enter Cost of Sales Accruals
Enter Sales Accrual |
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| Auto Apply Receipts |
Understand the new functionality
Apply the new functionality in daily debtors accounting
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| Bank Reconciliation |
Prepare your system for the Bank Reconciliation
Setup Bank Accounts to be reconciled
Get started with the Bank Reconciliation programme
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| Batch Invoice and Credit Note Printing |
Centralise the printing of booking and/or non-booking invoices and credit notes
Print and re-print invoices and credit notes from outside the booking modules
Print and re-print booking invoices generated using the Batch Invoicing utility
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| Batch Invoicing |
Centralize the creation of booking invoices
Create booking invoices from outside the booking modules
Create invoices for more than one booking in once process
Print the invoices created within this utility
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| Bulk Voucher Closing |
Use the bulk voucher close-off utility available as of version 47
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| Cheque Writer |
Make selections for payment
Save selections and report
View all users selections
Change saved selections prior to processing
Clear previously saved items
Change columns viewed in selections
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| Commission and Commission Tax GL Postings |
Understand the changes that have been made to Commission and Commission tax General Ledger postings
Set your system to maximize use of this change in functionality
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| Copy Debtor or Creditor |
Understand and make use of functionality to be able to copy details from an existing Debtor or Creditor
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| Create a Banking |
Add together all receipts entered via Debtors that have been banked together as one Deposit
See the Deposit total in Bank Reconciliation instead of separate receipts
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| Creating an Electronic Funds Transfer File |
Create an Electronic funds transfer file
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| Creditor Tax Registered check box |
To understand how to use the new Tax Registered function available in V2.05
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| Creditors Withheld |
Enter Withheld amounts on creditor invoices
Show how values are reported in Cheque Writer
Report Withheld amounts
Processing withheld amounts
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| Debtor Cheque Receipt Printing |
Understand the concept of Debtors Cheque or Receipt printing
Search and list all debtors cheques or receipts to be printed
Select a message format and print cheques or receipts for Debtors
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| Debtor Credit Limit Checking |
Understand the principle of Debtor Credit Limits
How to set Debtor Credit Limits
How to set the action to be taken if the Debtor Credit Limit is exceeded
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| Dishonoured and Cancelled Cheques |
Handle dishonoured cheques from clients already in closed period
Cancel cheques paid to suppliers already in closed period
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| Entering Accrual Journals |
Enter Accrual Journals
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| Entering Bank Charges in Debtors |
Correctly account for bank charges in debtors
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| Entering receipt in different currency than invoice currency |
Enter receipts in different currency to invoice currency
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| Entering Supplier Invoices against a Generic Booking Service Line |
Enter a real supplier invoice against a generic booking service line
Enter invoices from various suppliers against one generic booking service line
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| Excel Components Enhancements 2.05 |
Make use of the added fields to the Excel reports as of version 2.05
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| FOREX processing Separate Realised and Unrealised gains and losses |
Set up the General ledger accounts and INI settings that will post Realised and Unrealised gains
Set the INI Maint to allow for separation
Process the Forex Variations to separate Realised Gains/Losses from Unrealised Gains/Losses
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| General Ledger Account Restrictions |
Understand how restrictions can be placed on specific GL accounts based on the type of transaction made and the users security level
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| General Ledger Reporting |
Create a Profit and Loss Report using Microsoft Excel
Create a Balance Sheet Report using Microsoft Excel
Create Your Own Specialised Reports
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| GL INI Account Definitions |
Understand use of the G.L. Accounts set up under G.L. INI
Explain the how these accounts are used by Tourplan iS
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| GST BAS Return processing |
Process a New Zealand GST Return
Process an Australian BAS Return
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| Handling Agent Commission when End Client pays direct |
Understand the procedure on Invoicing & Receipting an Agent when their Client pays directly and Commission is given to the Agent
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| Month End Checklist |
Close off your accounting period
Verify the integrity of your data
Produce accurate Management reports
This document is designed as a monthly checklist and is not intended to be used in place of training
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| Processing vouchers to a different supplier |
Process voucher(s) against a Supplier different to that of the service line/voucher record originally created
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| Standing Journals |
Understand the Standing Journal function
Setup Standing Journals
Process Standing Journals
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| Supplier Prepayments and Deposits |
Understand what settings will drive the new functionality
Set Terms against each Supplier requiring Prepayment
Use the Prepayments Processing function
Access and run the Prepayments report
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| Tourplan iS Financial Reporting |
Use the Tourplan Excel Components to create customised financial reports
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| Version 2.04 Changes to GL Journal Date Processing |
Understand and work with the change to the Journal Date handling in Version 2.04.
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| Writing off Bad Debts at Year End |
Process bad debts to be written off
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| Year End Procedures |
Process all Debtors and Creditor transaction to year end date
Bottom of Form
Reconcile Bank Accounts to year end date
Close General Ledger
Create Message Format to report
Run Profit Transfers and create relevant journals
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| Agent and Supplier Details Substitution Codes |
Learn the substitution codes relating to agents and supplier details
Understand the use of Master Chain details in relation to messaging
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| CRM Messaging |
Messaging codes for CRM
Define a message for CRM
Output examples for messaging and CRM
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| Debtor Credit Note Layout |
Define a credit note layout
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| Debtor language code and Message Language code |
Understand the changes made to Language codes as of version 48
How to view only debtor language specific messages from within bookings
How to view all messages no matter which language code from within bookings
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| Email and Fax Message Combination |
Learn the impact of language codes on message formats
Help you to make a copy of a message format retaining the message format code
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| FastBook Pax Travelling and Room Details in message output |
Choose which Pax Travelling and Room Details output best suits your needs
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| Impact of Language Codes on Message Formats |
Learn the impact of language codes on message formats
Help you to make a copy of a message format retaining the message format code
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| Itinerary Message with Pictures and Text |
Define a simple but consistent Itinerary Message
Use tables in messages
Use pictures in messages
Use creditor and database notes
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| Math Equations in Messaging |
Use simple maths in your message definitions
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| Outputting Paxnames and Room Types on Fastbook Messages |
Learn the variations to the substitution codes
Format the room and pax names output on messages
Output paxnames with a left indent
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| Rooming List Message Setup |
Understand new rooming list message sections
Setup a Names List
Setup a Rooming List
Sort a Rooming List
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| Removing blanks or empty lines from output |
Make the look of your messages more professional
Remove unwanted blank lines
Remove unwanted room info if room does not exist
Remove unwanted extra info if extra is not enabled
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| Sending faxes using Microsoft fax |
Set Tourplan iS to be Microsoft Fax compatible
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| Sending Messages by Email using Outlook or Outlook Express |
Setup your system to start emailing from Tourplan iS
Adjust the layout of your messages so they can be emailed
Setup messages so they can be emailed as an attachment
Attach external files to your iS messages when emailing from within Bookings
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| Standardising date formats on messages |
Create a standardised output of date substitution codes in messages
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| Substitution Codes Screen Shots |
See substitution codes linked to the relevant fields on screen shots
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| Allocation Management |
Highlight the changes made to Allocations for version 2.4
Move Allocations from one allocation split to another
Move Allocations from one allocation to another allocation
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| ALWAYS apply costs for Escort Driver Guide |
Better understand the option always in the Database Services Quote Defaults screen
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| Apartment Service Options |
Understand the enhancements in Database module
Create and maintain apartment rates
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| Applying Final Costs to Book-On packages in fastBook |
Spread the package final per person costs to the FIT (Fastbookings) bookings who have booked on to the package
Obtain more accurate reporting for FIT bookings which include a package (book-on) as well as other services within one booking
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| Automate Creation of Rooming List for Roll-up and Bookon |
Define a note to be used as Book-on rooming list
Define the layout of the rooming list
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| Automessaging Operation |
Understand how auto-messaging works in bookings
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| Automessaging Setup |
Set the system ready for auto-messaging
Set up the Service Status Codes for Message defaults
Step through the set up of defaults for Service Types
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| Book On Rollup Functionality |
Understand the advantages of the Book On - Rollup Process
Take you through the processes involved in setting up this process
Set up INI settings, and Code Maint modules for this to work
Edit Fastbookings and have the information flow through to the Master Groupbooking
Maintain your Master Bookings
Produce Rooming Lists
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| Booking Itinerary Notes |
Setup an Groupbook Itinerary Note
Understand what a Groupbook Itinerary Note can be used for
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| Booking Reference After 999999 |
Be informed about the change in logic to allow for a boost to the 6 digit booking reference method
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| Booking Service List Scroll |
Adjust which columns are shown on the service list scroll within bookings
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| Bulk Messaging and Bulk Vouchering Saved Selections |
Understand the new functionality
Save a set of commonly used selections in Bulk Vouchering and Bulk Messaging
Speed up commonly used Bulk processing with less mouse clicks
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| Bulk Service Substitution |
Understand the goal of the Bulk Service Substitution utility
Make Bulk Service Substitutions
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| Change Agent and Supplier Codes |
Change an existing supplier and/or agent code
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| Changing Service Statuses in Bulk using Bulk Messaging |
Change the service status of service lines over multiple bookings
Use bulk messaging to change the service status of service lines without having to send a message
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| Child prices How they are used in fastBooking |
Enter child and infant prices in the services database
Learn the logic how fastBooking calculates the room prices when children and/or infants are involved
Make a fastBooking where two hotels have different children policies
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| Closing Bookings |
Close bookings so no changes can be made
Re-open closed bookings
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| Considerations before scheduling v2 upgrade |
Identify the immediate changes when upgrading to version 2
Make a decision when to schedule the upgrade to version 2 having learnt the impact of the changes
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| Controlling file size when emailing PDF attachments |
Reduce the files size of document sent in PDF format
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| Copy Rates across Service Options |
Understand how new functionality Copy Rates works
Use Copy Rates function to save time and improve workflow
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| Copy-in Package Procedure for Fastbooking |
Understand when to use the Copy-In package procedure
How to create Copy-In packages
How to define rules and limitations for the Package processing
How to book the Package in the Fastbooking programme
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| Creditor Amenities Setup and Usage |
Define Creditor / Supplier Category and Amenities
Attach to Creditor / Supplier
Attach to Database Options
Searching in PCMs and Bookings
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| CRM Client Entry Outside Tourplan |
How to enter client details not relating to a booking
How to look up details of clients outside a booking
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| CRM Export |
Extract CRM information from iS into Excel
Allow that data to be filtered/refined
Take the data to third-party applications for further processing
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| CRM Functionality Setting Up Loading and Understanding CRM |
Understand what CRM Data is
Understand uses for CRM Data
How to turn on the CRM Functionality
How to label the user defined fields in the CRM module
Where to load CRM Data into Tourplan
INI settings corresponding to this module
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| CRM Setup |
How to setup CRM
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| CRM Usage |
Entering details
Find details using lookup
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| Customising service scroll list |
User define the columns you see within the service list scroll in Groupbook and Fastbook
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| Database Display Changes as of version 2 |
Understand and make use of the changes to the Database module
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| Default Branch and Department code linked to user |
Define default branch and department codes for each user
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| Default Consultant Code for Fastbook Groupbook and PCM |
Automate the assignment of consultant code in Fastbook, Groupbook and PCM header
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| Delete Utility of Agents Suppliers and Service Options |
Hide agents, supplier and service options from bookings
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| Deleting Service Rates |
Delete all date ranges of a service option
Delete one date range with all price codes
Delete one price code within one date range
Delete a selection of price codes within multiple date ranges
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| Email attachments in PDF format |
Setup messages to output as PDF format
Send messages in PDF format
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| Enabling User Defined Text Fields in Booking Details screen |
Learn more about User Defined Text in Booking Details screen
Enable User Defined Text
View/Modify User Defined Test
Use User Defined Text in messages
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| Excel Components Enhancements |
Make use of the added fields to the Excel report as of version 2.4
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| Exporting report to MS Excel |
Export a Tourplan report
Export a Tourplan report to MS Excel
Save the report as an Excel workbook
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| Extra Night on Package |
Setup an Extra Night Rate on a package product
Understand its use in a booking
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| Fastbook Change Room Configuration |
Use the change configuration utility at service line insert level
Link and unlink pax traveling from a service line
Change number of pax linked to a service line
Change the room type of an existing pax traveling room within one service line
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| Fastbook changes to Pax Travelling screen |
Understand the new Pax Travelling layout as of version 47
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| Group Rooming List |
Enter passenger names into a rooming list
Assign services to a rooming list
Using CRM fields
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| Groupbook Service Costs Screen Explained |
Understand information displayed on the groupbook costs screen
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| Handling Pax Breaks where Children and Infants are considered as adults |
Understand the problem that arises in iS when suppliers consider children and or infants as adults when calculating the total number of pax in a service
Setup a Fastbook procedure to handle the situation where suppliers consider children and or infants as adults
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| Handling Generic Extras in Booking Process |
Make the best use of the 5 extras provided in the Quote Defaults screen of the service options
Use the extras in bookings
Get an idea of how this can look on a message
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| Insert or Split Database Service Rates |
Learn how to insert date ranges into existing date ranges
Split one date range into two date ranges
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| Invoice Editing without Allowing the invoice message to be edited |
Learn the difference between editing invoice lines and invoice message
Modify invoice transaction lines
Use a booking header note as a general invoice note
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| Itinerary Text by Date |
Understand and setup functionality to define Itinerary Text to be applicable within a set date period
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| Limiting which branch and department codes can be chosen from within bookings |
Limit which branch and department codes can be chosen from within the booking modules
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| Limiting which users can make changes to bookings |
Limit which branch and department codes can be chosen from within the booking modules
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| Login Menu and Report Display Changes in version 2 |
Understand the enhancements made to the display in Version 2
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| Mailing Address for Creditor and Debtor |
Set up the Creditors / Debtors Mailing Address Fields
Understand the Update Voucher Addresses radio buttons in Creditors
Get to know the messaging Address Substitution Codes
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| Message History |
Limit which branch and department codes can be chosen from within the booking modules
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| Multi Contact Supplier Messaging |
Setup your system to start using Multi Contact Supplier Messaging
Send a supplier message to a range of suppliers without having to insert the individual supplier service lines
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| Multi Location Service Options |
Make one service option book able for multiple location codes
Set up Multiple Locations for Database Options
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| Multi-Nights Stay Deals |
Understand Multi-Nights Stay Deals
Setup Multi-Night Stays based on different scenarios
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| Overriding voucher print mode at service line level |
Understand and use functionality to restrict a voucher print from within a booking
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| PCM Type Group, FIT or Both |
Make PCMs based on FIT prices
Restrict which PCMs can be inserted in fastBook and groupBook
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| Pickup and Dropoff Defaults Linked to Supplier Locations |
Define Pickup and Dropoff defaults
Selecting the predefined Pickup and Dropoff fields in bookings
Selecting Pickup and Dropoff fields for services already saved to the booking
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| Price Code Radio Button Logic on Service Scroll Screen |
Understand the goal of the INI-setting OPTIONSCROLLRADIODEF
Choose the most appropriate default setting for OPTIONSCROLLRADIODEF
Manipulate which price codes can be made available on the service scroll screen
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| Queues |
Understand the concept, creation and processing of a Tourplan Queue
Define Queues to send messages amongst Tourplan users or groups of users
Update Queues
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| Recalculate screen in Booking Pax Configuration and PCM Setup |
Understand the Recalculate screen when changing the Booking Pax Configuration or the PCM Setup
The effect of changes on service line overrides
Make the best choice to improve re-calculation speed
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| Relation between Booking-Service Status and Voucher Status |
Decide whether you want to add Voucher Liability Validation to changing Booking and Service Status
Understand the importance of Booking and Service status in relation to Voucher Liability Status
Re-structure the Voucher Liability Statuses of your Booking and Service statuses
The setting described below is purely optional
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| Restricting Auto Messaging by Booking Status |
Understand and setup the new functionality to restrict Automessaging generation by Booking Status default
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| Retain Link to PCM |
How to insert a PCM
How to retain the PCM price in the booking
Insert/Remove service and still retain PCM price
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| Service Insert Enhancements |
Fully utilise the enhancements to standard service insert
Understand and use the new Tag functionality
Use the refined search criteria
View rates attached to selected services before saving
View and amend Room Configuration settings
Tag an itinerary of services before inserting into booking/PCM
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| Service Option Analysis Codes |
Find out why you should or should not use the database analysis codes
How to define and maintain the database analysis codes
How to use the codes in messaging
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| Service Option Rates Grid Logic |
Understand how the columns of the rates grid are populated
Learn how the rates get updated when changing any of the column values
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| Service Substitutions for copyin bookings |
Understand how Service Substitutions in Copy-In bookings works
Range of substitution options available
Setup of substitution option criteria
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| Setting default Currency subcode for Bookings |
Set Groupbook and or Fastbook specific currency subcodes
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| Split Cross Season Service Processing |
Highlight an alternative to entering an average price if a service crosses season rates
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| Subtotal Costs in Messaging Using Database Service Option Analysis Codes |
Define database analysis codes
Default database analysis codes to service types
Setup messages to consolidate/summarise costs based on database analysis codes
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| Supplier and Option Policy |
Add Cross Season Rate limitations
Add constraints such as Stay Must Start On and Stay Must Include
Add Room Type and Room Occupancy restriction
Add control on Child and Infant ages
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| Tariff Writer |
Create Tariff(s) in Microsoft Excel directly from the Tourplan iS database
Choose the style and format of the tariff
Select data on a tariff by tariff basis for easier distribution
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| The importance of the Programme Version |
Understand the importance of the program version for support
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| Two Methods for creating a new Fastbooking |
Search for service availability before entering a new Fastbooking
Learn an alternative way of entering a Fastbooking
Setup your system to allow for this new functionality
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| Updating PCM exchange rate based on subcode |
Change the PCM currency subcode
Update the exchange rate of a PCM
Save time when updating the exchange rate
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| Using Foreign Language Conversion |
Specify language translations
Amend Message Definitions to facilitate language translation
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| Using Hyper Links in Notes and Messages |
Insert HTML links into Notes Categories
Output HTML links on messages
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| Voucher Phone Fax and Contact |
Understand the changes made to Voucher Phone, Fax and Contact as of version 2
Add/Maintain voucher specific contacts
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| Voucher Production and Liability Methodology |
Understand the Voucher Production changes as of version 47
Make bookings to be voucherable or non-voucherable
Add voucher logic to the service statuses
Understand the service line voucher flags
Understand the importance of using service statuses
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| Weekend Rates Entry |
Enter week/weekend rates in the Database programme
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