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    • OUR GLOBAL TEAM

    We firmly believe that the key to our clients’ sustained satisfaction lies in the complete solution we offer. Tourplan is meticulously designed to meet the diverse needs of the industry, empowering our clients to streamline their operations, enhance efficiency, and achieve remarkable results. However, it is our exceptional people who truly set us apart. Our dedicated team of experts is committed to understanding our clients’ unique challenges and goals, offering personalised support and guidance every step of the way.

    We recognise that software alone is not enough; it is the comprehensive package of service, training, and support that ensures our clients’ success. When you choose Tourplan, you can expect more than just a Tour Operator software solution. You can expect a trusted partnership built on the foundation of industry-leading technology, exceptional people, unparalleled service, extensive training, comprehensive onboarding, and unwavering support. Together, we will embark on a journey of growth and success, ensuring your business thrives in the ever-evolving travel and tourism industry.

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    Our Ambassadors

    Esdras Madrigal
    Esdras Madrigal
    Sales and Marketing Manager
    Latin America
    Esdras joined the Tourplan team in 2005 as a Training and Support consultant and now heads up Sales and Marketing in Latin America. He is fluent in Spanish and English, has expert Tourplan knowledge, and over 20 years’ experience in the travel and tourism industry in LATAM. Esdras is a solution-finder with a passion for excellent customer service delivery.
    Marta Zielinska
    Marta Zielinska
    Sales and Marketing Manager
    Europe and North Africa
    With over 20 years’ experience in the travel industry, having worked for DMCs, sporting event organisers and a global accommodation wholesaler, Marta joined the Tourplan team in 2019. Fluent in Polish, Spanish, and English, she is passionate about tourism and tailoring bespoke Tour Operator software solutions and DMC tools for small, medium, and large clients throughout Europe and North Africa.
    Thulani Cele
    Thulani Cele
    Sales and Marketing Manager
    Southern and East Africa
    Thulani joined the Tourplan team in 2016, with 11 years’ experience gained during his Senior Management tenure at a leading South African Tour Operator. Fluent in English and Zulu, he is focused on delivering exceptional customer service and expert Tourplan advice to clients in the travel and tourism industry in South, Central, and East Africa and the Indian Ocean Islands.
    Mark Sadler
    Sales and Marketing Manager
    Pacific
    Mark joined the Tourplan team with over 20 years’ experience in sales management, business development, and customer relationship management in the software, hardware, and technology solutions industry. He is passionate about the travel and tourism industry, delivering exceptional customer service and providing expert Tourplan advice to Tour Operators and DMCs in Australia, New Zealand, the Pacific, and North America.

    Regional Leadership Team

    Steven Chew
    Steven Chew
    Regional Head Tourplan Asia
    Steven started in the travel industry in 1992, as the IT Manager for a key Tour Operator in Asia. Steven joined the team in 1996 and went on to spearhead the establishment of the Tourplan office in Kuala Lumpur. As Regional Head of Tourplan Asia, Steven and his highly capable team has an extensive list of clients in 12 countries across South East Asia. His team is also responsible for operating the global Central Helpdesk service.
    Leigh Ingle
    Leigh Ingle
    Managing Director Tourplan Africa
    Leigh joined the team in 1995 and took on the Tourplan Africa leadership role as Managing Director in 1998. With a Bachelor of Commerce majoring in Business Information Systems combined with his extensive leadership and management experience, he has expanded the Tourplan operation in Africa significantly.
    Leigh and his highly capable team have a far-reaching list of Tour Operator and Destination Management Company clients throughout South, Central, and East Africa, and the Indian Ocean Islands.
    Stanislav Kozar
    Stanislav Kozar
    Managing Director Tourplan Europe
    Stan joined the team in 2014 and took on the Tourplan Europe role as Managing Director in 2015. With a Master’s degree in Marketing Management, combined with his comprehensive travel and tourism industry experience, and his background in IT, Tourplan support, operations management, and administration, Stan and his expert team have gone on to lead significant growth and expansion throughout the UK, Europe, North Africa, North America and the Middle East.
    Paul Jackson
    Paul Jackson
    General Manager Tourplan Pacific
    Paul joined the team in 2004 and took on the Tourplan Pacific leadership role as General Manager in 2015. With a Bachelor of Commerce in IT, combined with his extensive Tourplan system and technical support experience and his in-depth background in operations and customer relationship management, Paul and his highly capable team have achieved significant growth and success for Tour Operators and DMCs in Australia, New Zealand, the Pacific, and North America.

    Board & Executives

    Peter Trumic
    Peter Trumic
    Chief Executive Officer
    (CEO & Founder of Tourplan)
    Tourplan was founded in 1986 by Peter Trumic, our current CEO. Peter travels the world, learning the industry, developing relationships with clients, and building the organisation of five offices and 80 people that make up today's Tourplan team of experts. Peter has a Master's degree with honours in Computer Science, and is a member of the board.
    John Snelling
    John Snelling
    Chief Technology Officer (CTO)
    John joined Tourplan in 1987. His MBA focused on the impact of the web on tourism distribution channels. He has an intimate knowledge of the Tourplan product range, and is continually looking to assist clients to enhance their business processes through technology. John is a Tourplan Group director and board member, and manages global product development.
    Craig Gray
    Craig Gray
    Chief Commercial Officer (CCO)
    Craig has a degree in commerce alongside 30 years' experience in the travel technology industry spanning 5 continents. He plays a pivotal role in Tourplan's regional office infrastructure and relationships with strategic clients and partners. Craig is a Tourplan Group director and board member, and has global oversight of sales, marketing, business development and customer relationship management.
    Mark Bowman
    Chairman of the board
    (Non-executive director)
    Mark joined Tourplan in 2019 as the independent Board Chair. With an extensive technology background, Mark enjoys developing growth strategies that maximise global market opportunities. Having lived and worked internationally for a number of years Mark brings a global view to our business.
    Phillipa Trumic
    Board member
    (Non-executive director)
    Phillipa holds degrees in education and art, has taught at college level for 9 years, and has a growing number of followers which has seen her paintings sought by collectors throughout New Zealand and overseas. Phillipa has travelled the world extensively, and brings her experience in human, social and environmental development to the Tourplan group.
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