Tourplan Logo Close
Home
  • What is Tourplan?

    Tourplan is the world’s leading software system for Tour Operators and DMCs, customised to suit your specific needs and backed by first-class services and experienced industry professionals on every continent and in every time zone.

    Tourplan simplifies the things that matter to you:

    • Sourcing and packaging product efficiently
    • Providing fast & accurate quotations
    • Web and XML interfaces for agent, client and supplier transactions
    • Fully Integrated accounting and operational systems
    • Instant access to financial and strategic business intelligence
    • Protect profit margins
    • Increase sales

    Tourplan Tour Operator software has the flexibility to handle inbound, outbound, groups, M.I.C.E, FITs, packages, ad-hoc itineraries, specialist tours and events, series tours, and scheduled tours – all in one fully integrated operational and accounting package.  

    Automate your entire workflow from traditional and online purchasing, sales and bookings, to operations, accounting, financials and management reporting.

    Whatever your size of business, Tourplan offers scalable options to suit your needs.

    Tourplan is a complete Tour Operator software solution designed for astute tourism enterprises large and small:

    • Inbound Tour Operators / Incoming Tour Operators
    • Destination Management Companies (DMCs)
    • Outbound Tour Operators
    • Domestic Tour Operators
    • Ground Handlers
    • Educational Tour Operators
    • Sports Tour Operators
    • Specialist Tour Operators
    Tourplan software for FIT tour operators
    Tourplan software for Group tour operators

    With over 30 years evolution and input from leading tour operators globally, Tourplan delivers a world-leading software solution for:

    • FITs
    • Groups
    • M.I.C.E.
    • Packages
    • Custom itineraries
    • Specialist tours
    • Series tours
    • Scheduled tours

    AN ALL IN ONE INTEGRATED SALES,
    OPERATIONAL AND FINANCIAL TOUR OPERATOR SOFTWARE

    We know that finding the right software for your business can be time-consuming, confusing, and challenging. That is why we have put together an easy guide to review the key benefits, core system modules, online distribution tools, online supplier tools and an overview of the Tourplan services.

    Decades of experience has allowed us to craft a world-class, all-in-one, integrated sales, operational and financial software package. With everything fully integrated, we are able to deliver complete solutions specifically designed for Iinbound Tour Operators, Destination Management Companies and Outbound Tour Operators.

    Key Business Benefits

    With Tourplan as your long-term technology partner, you will enjoy
    INCREASED PROFITABILITY AND EFFICIENCY

    Through fully integrated product, quoting, reservations, operations, accounting and finance modules plus web and XML interfaces for agent, client and supplier transactions.


    ONLINE DISTRIBUTION

    B2B and B2C including booking websites, online tariff and XML/host- to-host facilities


    ONLINE SUPPLIER CONNECTIVITY

    To leading hotels, tours, activities and car rental systems


    UNLIMITED, FULLY USER-DEFINED TEMPLATES

    For all supplier and agent/client communications and documents


    IN-BUILT AND USER-DEFINED REPORTS

    For operational, management and financial analysis and reporting

    A COMPLETE SOLUTION

    Including hosting, installation, project management, training, ongoing support, general consultancy and bespoke customisation


    MODERN BROWSER-BASED SOFTWARE

    With options for fully managed Tourplan Cloud/SaaS or On-Premises implementations


    TOUCHSCREEN/TABLET FRIENDLY SOLUTIONS

    Including purpose built applications for mobile devices and smartphones


    CONTINUAL INNOVATION

    Delivering leading edge technology and future proofing your investment


    PRICING AND EDITIONS TO SUIT ALL

    From the smallest to largest tour operator</span


    A GLOBAL COMPANY

    With offices on five continents that deliver premium quality services via experienced consultants with travel industry knowledge specific to your region

    System Overview

    Tourplan enables your sales teams to produce rapid quotations for simple through to complex travel arrangements.

    Offer add-ons, variations, and pricing for different group passenger numbers instantly within the same tour proposal.

    Present all this to your clients with attractive, content-rich proposals fully designed by you to show-case your brand and uniqueness.

     

    Key features for FITs include:

    • rapid quote to booking conversions, or quickly create bookings from scratch
    • easily process amendments and cancellations with automatic itinerary recalculations
    • automated supplier communications (no human interaction required) per booking or in bulk
    • seamless dynamic rates searching from external supplier systems, including display and comparison with internal contracted rates
    • built in CRM facilities for direct bookings

    Key features for Groups and MICE include:

    • intuitive quote to booking conversions
    • easily handle travel arrangement changes and cancellations with automatic itinerary recalculations
    • multiple itineraries and room/pax configurations within a single booking file for large groups and MICE business
    • automated FOC, tour leader, driver and guide costing
    • in-built reminders/diary facilities for key tour life-cycle dates
    • management tools control per booking profitability, invoicing and payment status

    Secure existing clients and win new clients with Tourplan’s comprehensive online sales and distribution tools, including:

    • A modern, user-friendly B2B website providing your clients with:
      • online quoting and booking
      • online tariff view and download to excel
      • media library with brochure style product information pages
      • online booking payments
      • online account management
    • Fully integrated API featuring:
      • online quotes
      • online bookings
      • rapid product search results
      • access to static content
      • the ability to cache product rates and inventory

    Whether your customers are overseas wholesalers, travel agents or the end traveller, Tourplan provides integrated customer management facilities including profiling, meeting notes, diary, booking history, and customer sales & profit analysis.

    Provide your sales teams with real-time agent and client performance information at their finger-tips, including booking and passenger volumes, total $ sales and top selling products.

    Manage direct clients and bookings easily with unlimited user-defined client profiles, booking history for repeat customers, and easy integrations with third party specialist email marketing systems.

    Key to Tourplan’s flexibility is the product database which can handle any travel product or package. Tourplan fully supports:

    • multi-currency buy and sell rates
    • separate FIT and group rates
    • unlimited user-defined taxes
    • complex contractual conditions including detailed cancellation policies,
    • specials and value-add deals such as stay/pay and minimum nights.

    Product geographical and type groupings are fully user-defined, while inventory, amenities, unlimited text and graphical content are all easily created and managed in the Tourplan product database.

    Create and sell any type of package with Tourplan including:

    • Pre-set ‘modules’ of commonly booked products, easily inserted into, customised and re-costed for each quote/booking
    • Tour packages – with a pre-set selling price, customisable on a per quote/booking basis
    • ‘Seat-in-Coach’ packages – sold as a complete package typically to FITs, and operated as a group tour.
    • Series tours – set itineraries repeated at regular intervals within a season/year

    Optional extras / upsell components may be defined for any package type.

    Source accommodation, tours and activities dynamically via Tourplan’s growing suite of external connections to accommodation bedbanks, channel managers and CRSs/GDSs.

    Current connections include:

    GLOBAL ACCOMMODATION

    Siteminder, TravelClick, Rate Tiger (eRevMax), Accor (via Infinite Hotels), Maintrack, Dhisco, Hotelbeds.com, RESTEL, Hilton, STAAH

    REGIONAL ACCOMMODATION

    MG Bedbank (Indonesia), Global Bedbank (Fiji), Mitchell Corp (New Zealand and Australia), eRes (Southern Africa), Nightsbridge (Southern Africa), ResRequest (Southern Africa), HSOWS (Southern Africa), BB Ireland (Ireland)

    NON-ACCOMMODATION

    Car Hire: Avis, Budget, Hertz, EuropCar (South Africa)

    Air: Amadeus, Galileo, Sabre     (via PNR Downloads)

    Tours and Activities: Rezdy

    Tourplan’s extensive range of operational tools automate supplier communications and ensures your operations teams are fully informed and up-to-date with the latest traveller details. All supplier and agent/client correspondence is fully user-defined, and communicated via on-demand and automated processes.

    Manage your guides, vehicles and drivers with Tourplan’s ‘Resource Assignments’ module, with features for user-defined resource profiles and resource availability

    Tourplan’s fully integrated accounting provides complete management of all accounting and finance business functions, without the need to integrate with an external accounting system.

    Designed specifically for the travel industry, features include travel-based revenue and cost recognition, automated cost accruals, actual v’s expected/budgeted tour analysis and package financial performance.

    Accounts Payable, Accounts Receivable and General Ledger modules link seamlessly with bookings for client and supplier invoicing and payments.

    Produce statements, manage outstanding accounts, reconcile bank and credit card accounts, import supplier invoices, accrue for future costs and automatically calculate foreign exchange variations with Tourplan’s advanced range of accounting tools, built specifically for tour operators

    Tourplan provides complete control over your business on a daily, weekly and monthly basis via on demand analysis of sales, purchases and profitability on a booking-by-booking, agent, supplier, consultant, department, market and company wide basis.

    This information enables you to make timely strategic marketing decisions, assists in the negotiation of rates with your suppliers and most importantly allows you to monitor cashflow and expected profitability well in advance of travel date.

    Tourplan includes a range of standard management information reports, and allows you to design your own financial analysis and management reports, including automated infographics, without any technical know-how needed.

    Tourplan enables your sales teams to produce rapid quotations for simple through to complex travel arrangements.

    Offer add-ons, variations, and pricing for different group passenger numbers instantly within the same tour proposal.

    Present all this to your clients with attractive, content-rich proposals fully designed by you to show-case your brand and uniqueness.

     

    Key features for FITs include:

    • rapid quote to booking conversions, or quickly create bookings from scratch
    • easily process amendments and cancellations with automatic itinerary recalculations
    • automated supplier communications (no human interaction required) per booking or in bulk
    • seamless dynamic rates searching from external supplier systems, including display and comparison with internal contracted rates
    • built in CRM facilities for direct bookings

    Key features for Groups and MICE include:

    • intuitive quote to booking conversions
    • easily handle travel arrangement changes and cancellations with automatic itinerary recalculations
    • multiple itineraries and room/pax configurations within a single booking file for large groups and MICE business
    • automated FOC, tour leader, driver and guide costing
    • in-built reminders/diary facilities for key tour life-cycle dates
    • management tools control per booking profitability, invoicing and payment status

    Secure existing clients and win new clients with Tourplan’s comprehensive online sales and distribution tools, including:

    • A modern, user-friendly B2B website providing your clients with:
      • online quoting and booking
      • online tariff view and download to excel
      • media library with brochure style product information pages
      • online booking payments
      • online account management
    • Fully integrated API featuring:
      • online quotes
      • online bookings
      • rapid product search results
      • access to static content
      • the ability to cache product rates and inventory

    Whether your customers are overseas wholesalers, travel agents or the end traveller, Tourplan provides integrated customer management facilities including profiling, meeting notes, diary, booking history, and customer sales & profit analysis.

    Provide your sales teams with real-time agent and client performance information at their finger-tips, including booking and passenger volumes, total $ sales and top selling products.

    Manage direct clients and bookings easily with unlimited user-defined client profiles, booking history for repeat customers, and easy integrations with third party specialist email marketing systems.

    Key to Tourplan’s flexibility is the product database which can handle any travel product or package. Tourplan fully supports:

    • multi-currency buy and sell rates
    • separate FIT and group rates
    • unlimited user-defined taxes
    • complex contractual conditions including detailed cancellation policies,
    • specials and value-add deals such as stay/pay and minimum nights.

    Product geographical and type groupings are fully user-defined, while inventory, amenities, unlimited text and graphical content are all easily created and managed in the Tourplan product database.

    Create and sell any type of package with Tourplan including:

    • Pre-set ‘modules’ of commonly booked products, easily inserted into, customised and re-costed for each quote/booking
    • Tour packages – with a pre-set selling price, customisable on a per quote/booking basis
    • ‘Seat-in-Coach’ packages – sold as a complete package typically to FITs, and operated as a group tour.
    • Series tours – set itineraries repeated at regular intervals within a season/year

    Optional extras / upsell components may be defined for any package type.

    Source accommodation, tours and activities dynamically via Tourplan’s growing suite of external connections to accommodation bedbanks, channel managers and CRSs/GDSs.

    Current connections include:

    GLOBAL ACCOMMODATION

    Siteminder, TravelClick, Rate Tiger (eRevMax), Accor (via Infinite Hotels), Maintrack, Dhisco, Hotelbeds.com, RESTEL, Hilton, STAAH

    REGIONAL ACCOMMODATION

    MG Bedbank (Indonesia), Global Bedbank (Fiji), Mitchell Corp (New Zealand and Australia), eRes (Southern Africa), Nightsbridge (Southern Africa), ResRequest (Southern Africa), HSOWS (Southern Africa), BB Ireland (Ireland)

    NON-ACCOMMODATION

    Car Hire: Avis, Budget, Hertz, EuropCar (South Africa)

    Air: Amadeus, Galileo, Sabre     (via PNR Downloads)

    Tours and Activities: Rezdy

    Tourplan’s extensive range of operational tools automate supplier communications and ensures your operations teams are fully informed and up-to-date with the latest traveller details. All supplier and agent/client correspondence is fully user-defined, and communicated via on-demand and automated processes.

    Manage your guides, vehicles and drivers with Tourplan’s ‘Resource Assignments’ module, with features for user-defined resource profiles and resource availability

    Tourplan’s fully integrated accounting provides complete management of all accounting and finance business functions, without the need to integrate with an external accounting system.

    Designed specifically for the travel industry, features include travel-based revenue and cost recognition, automated cost accruals, actual v’s expected/budgeted tour analysis and package financial performance.

    Accounts Payable, Accounts Receivable and General Ledger modules link seamlessly with bookings for client and supplier invoicing and payments.

    Produce statements, manage outstanding accounts, reconcile bank and credit card accounts, import supplier invoices, accrue for future costs and automatically calculate foreign exchange variations with Tourplan’s advanced range of accounting tools, built specifically for tour operators

    Tourplan provides complete control over your business on a daily, weekly and monthly basis via on demand analysis of sales, purchases and profitability on a booking-by-booking, agent, supplier, consultant, department, market and company wide basis.

    This information enables you to make timely strategic marketing decisions, assists in the negotiation of rates with your suppliers and most importantly allows you to monitor cashflow and expected profitability well in advance of travel date.

    Tourplan includes a range of standard management information reports, and allows you to design your own financial analysis and management reports, including automated infographics, without any technical know-how needed.

    EXPLORE TOURPLAN SOLUTION GUIDE

    In this guide you’ll learn why Tourplan is a complete solution, with the flexibility to handle inbound, outbound, groups, FITs, packages, ad-hoc itineraries, specialist tours and events, series tours and scheduled coach tours all in one integrated operational and accounting package.

    Get more information

    If you would like to find out how Tourplan can help you improve your business please complete the following enquiry form.
    We will be pleased to provide you with additional information specific to your needs.