From the moment we start our journey together, we’re with you every step of the way.
Our extensive range of services all revolve around helping you increase your profits and achieve your company goals through the use of the Tourplan system. These premium-quality services are provided by experienced consultants with local industry knowledge, across every time zone and continent through our global network of 5 offices.
Our great depth of expertise, and close interaction with our Tour Operator and DMC clients either face-to-face or online, depending on your needs allows us to tune our onboarding process to meet the specific needs of your business and team.
To ensure results every time, all Tourplan implementations follow a structured onboarding process, led and tuned by our senior trainers. Put yourself in our hands and we’ll guide you through one of the more complex periods in your business history.
You’ll find everything you need on your journey to success right here. Tourplan University is the platform through which users learn how to use Tourplan and all its features for optimal results. You can choose from a broad syllabus of topics, courses and sessions, all designed around the roles and experience of individuals in a Tourplan business context, and graded into entry, advanced, and administrator levels.
To ensure no one gets left behind, the job roles have learning streams suitable for everyone, from first-time Tourplan users through to experienced senior team members. Whether you are new to Tourplan, or need a refresher to upskill or get acquainted with new features, you can do it all here:
Tourplan is always by your side. We’ve been on the journey to be the best. Now we can safely guide you.
Our support and maintenance services ensure help is always there when you need it, and include:
Our range of technical and customisation services allows you to further expand your business, increase sales, and improve operational efficiencies and profitability. Services include
Hardware and networking consultancy
We adapt and integrate non-core components of the system to facilitate:
We keep evolving to ensure your business keeps moving forward. Tourplan is continuously being enhanced to take advantage of the latest technology advances in software, hardware and communications for the practical benefit of our clients. Included within your ongoing Tourplan subscription is the Software Maintenance and Enhancement programme, which provides:
We invest in an ongoing redevelopment to ensure Tourplan is built with well supported and current componentry, and that any software faults are rapidly corrected.
Enhancement and development
New software features and enhancements are made available as part of our ongoing product evolution programmes