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  • Local Experts in Your Region

    Tourplan services are a key to dramatically increasing your profits through the use of the Tourplan system. A Tourplan cornerstone is premium quality services provided by experienced consultants with local industry knowledge.

    Tourplan’s consultancy and educational services are designed to guide you through implementation and thereafter support your ongoing enjoyment of the benefits of Tourplan.

    Tourplan’s Technical services provide the option of cloud hosting (Software as a Service), in-house implementation, third party integrations and assistance with the technical aspects of running Tourplan.


    All Tourplan implementations follow a structured onboarding process, tuned by our senior trainers, to specifically meet the needs of your business and your team.

    Onboarding consists of:
    • Implementation Project Planning
    • Management Seminar(s)
    • Multiple Training Phases
    • Live cutover
    • Transition to the ongoing phase

    This is an area Tourplan excels at – we have 35 years proven experience, a great depth of expertise, and our geographic office spread is designed to facilitate face-to- face interaction, either online or at your offices.

    Tourplan Onboarding Project Management
    Tourplan University

    Tourplan University

    Tourplan University is the platform through which Tourplan users learn how to set up and use Tourplan. Tourplan University offers a syllabus of courses designed around roles and experience of individuals in a Tourplan business context. Topics, courses, sessions are graded into entry, advanced, and administrator levels. Specific job roles have learning streams suitable for first time Tourplan users through to senior experienced staff.

    For more information on Tourplan University please visit our myTourplan site


    Tourplan offers a superb on-going support and maintenance service to all our clients including:

    • Regional Tourplan office Help Desk for phone, email and myTourplan enquiries
    • Remote access to diagnose issues and implement solutions
    • Access to “myTourplan“, an award-winning Tourplan user portal incorporating the Tourplan knowledgebase, full suite of User Manuals, plus our online support system for logging, viewing and updating your enquiries.
    Tourplan Support Services
    Tourplan development services

    Continuous Evolution

    Tourplan is continuously enhanced to take advantage of technology advances in software, hardware and communications that benefit of our clients. Included within your ongoing Tourplan subscription is the Software Maintenance and Enhancement program which provides:

    • Enhancement and Development – new software features and enhancements are available as part of our ongoing product evolution programmes.
    • Maintenance – ongoing redevelopment to ensure Tourplan is built with well-supported and current componentry, and of course any software faults are rapidly corrected.

    Technical Services

    Tourplan offers a range of technical and bespoke customization services, allowing you to further expand your business, increase sales, and improve operational efficiencies and profitability. Services include:

    • A cloud hosted infrastructure option
    • Hardware and networking consultancy for On-Premises platforms (in-house and custom cloud platforms)
    • Custom development services including:
      • Integrations to third party systems
      • Online distribution solutions
      • Supplier and channel manager connectivity implementation
    Tourplan hosting and security

    Find out how Tourplan can help
    you improve your business.