Team News

We’re excited to welcome Elizabeth Mothibi to the Tourplan Africa team as our new Customer Experience Specialist! Elizabeth comes to us with a rich background as a Hotel Coordinator and Client Success Agent, amassing five years of experience in delivering top-notch customer service, software support, implementation, and training.

With expertise in handling restaurant Point of Sale, Central Reservation, and Property Management Systems, Elizabeth’s passion for IT is a driving force that ensures exceptional support and service delivery to our clients. Her commitment to excellence aligns perfectly with our mission to provide unparalleled experiences for our valued customers.

Outside of work, Elizabeth enjoys the simple pleasures of life. Whether spending quality time with family, showcasing her culinary skills through cooking and baking, or catching up on the latest shows on Netflix and Showmax, Elizabeth brings a well-rounded and vibrant energy to our team.

Join us in extending a warm welcome to Elizabeth as we embark on this exciting journey together!

Tourplan, the global leader in tour operator and destination management company software solutions, announced the appointment of Craig Gray as its new Chief Executive Officer (CEO). Effective 1 November 2023, Gray will succeed Peter Trumic, who has provided 35 years of distinguished leadership to the company.  Craig Gray is uniquely qualified for this pivotal role, with 32 years in the travel technology sector. His comprehensive knowledge of Tourplan’s international operations has been demonstrated through his stewardship of their five regional offices in his prior role as Chief Commercial Officer (CCO).

Peter Trumic, while stepping down as CEO, remains integral to Tourplan’s future. He will assume an executive position focusing on strategic project delivery and will continue to serve on the board of directors.  This leadership transition is a culmination of a long-term succession strategy, reflecting Tourplan’s commitment to continuity and a strong growth trajectory. The broader executive team, led by Gray, is poised to embrace the challenges and opportunities of a resurgent tourism industry and the expanding confluence of tourism and technology.

Speaking on the transition, Peter Trumic remarked, “Tourplan’s culture of quality, performance and respect for all our stakeholders – our clients and our staff – will remain central to who we are and what we do.”

New CEO of Tourplan, Craig Gray shared, “Taking on the mantle of CEO for Tourplan is both an honour and a tremendous responsibility. The journey from a New Zealand startup to a global enterprise with clients spread across 70 countries is nothing short of remarkable. At our core we have a fantastic global team of talented, innovative professionals who value our culture, caring deeply about providing great software and customer experiences.  I am excited to build on this foundation, ensuring that Tourplan remains at the forefront of innovation and value creation in the tourism sector.”

Craig Gray’s association with Tourplan began in 1991. He has since held diverse leadership roles across Europe, South Africa, and Asia Pacific, culminating in his last position as the Chief Commercial Officer at Tourplan’s New Zealand headquarters.

Meet Katy Lee, the newest member of the Tourplan Europe team who recently joined in the role of Sales and Marketing Manager.

With over 30 years of expertise in both the travel and tourism industry and a strong background in the travel technology sector, she brings a wealth of knowledge to the table. Katy’s unique blend of industry experience, technological acumen, and her skill in nurturing lasting customer relationships will add value to our service offering across Europe.

In her spare time, Katy enjoys spending time with her loved ones, playing golf and mountain biking.

Welcome to the Tourplan family, Katy!

We are delighted to announce the appointment of Kerry McBreen in the role of Commercial Finance Officer for Tourplan, based at our Head Office in Christchurch. With a strong background in international trade, accounting, and working with overseas offices as a COO and General Manager, Kerry brings an exciting new dimension to our leadership group.

“I would like to welcome Kerry to the Tourplan Executive Management team. Her extensive experience will be instrumental in helping shape commercial & financial direction in line with our global growth trajectory,” adds Peter Trumic, Tourplan CEO.

We are pleased to welcome Thys Myburgh back to the Tourplan family. Originally based in the Tourplan Africa office, he has recently joined the Tourplan Pacific team in the role of Junior Support Consultant.

With extensive experience in customer service, software support, and web development, Thys will add significant value to our clients throughout the Pacific.

In his spare time, he enjoys cycling, web development, playing rugby, and spending quality time with his loved ones.

Welcome back to the Tourplan family, Thys!

We are pleased to welcome Stephen Solomon to the Tourplan Africa team in the role of Technical Experience Specialist. With a background in retail point of sale and Corporate Service Desk Analyst, Stephen brings over 10 years of experience in the software industry. His expertise in corporate systems and support desks will add significant value to our clients across Africa.

Outside of work, Stephen enjoys practicing powerlifting and spending quality time with his family and friends.

Welcome to the Tourplan family, Stephen!

Introducing Tyson Coates, the newest addition to the Tourplan team in the role of Technical Support Specialist.

With a background as a Technical Analyst spanning six years, across a number of clients and industries, Tyson brings a wealth of experience that will add significant value to the Tourplan team.

Tyson enjoys hiking, swimming, and playing video or board games in his spare time.

Welcome to the Tourplan family, Tyson!

We are pleased to welcome Jessica back to the Tourplan Africa team in the role of Technical Experience Specialist.

With a background in project management and accounting, Jessica brings over 5 years of experience in the software industry. Her expertise in SQL, customer service, training, and planning will greatly benefit our clients across Africa.

Outside of work, Jessica enjoys playing golf and spending quality time with her family and friends.

Welcome back to the Tourplan family, Jessica!

Meet Dean Yang who has recently joined the Tourplan Europe team in the role of Customer Experience Specialist.

Dean comes with extensive travel industry experience having worked with both B2B and B2C sectors, handling various types of bookings including FITs, students, and groups. With his background in travel and hospitality, coupled with his experience in project management, Dean will add significant value to our clients throughout Europe.

In his spare time, he enjoys cooking, hiking, cycling, and playing badminton.

Welcome to the Tourplan family, Dean!

Meet Roshni Mistry who recently joined Tourplan Europe in the Technical Applications & Customer Experience Specialist role.

With her degree in International Tourism Management and her background in the travel tech industry, along with her passion for travel, Roshni will add significant value to our clients throughout Europe.

In her spare time she enjoys reading, trying different cuisines, going to the gym, hiking and mountain climbing.

Welcome to the Tourplan family, Roshni!